cgt77 Privacy Policy — Your Information Is Safe With Us

1 Introduction & Scope

cgt77 ("we", "us", or "platform") places the highest importance on the privacy of its users. This Privacy Policy describes what information we collect, how we process it, and how we keep it secure when you use cgt77's website, mobile interface, or related services ("services").

This policy applies to all registered users, visitors, and any person who uses our services or accesses our site. By continuing to use our services, you are considered to have read and agreed to the terms of this policy. This policy is a supplement to cgt77's Terms and Conditions.

Our services are intended only for individuals aged 21 or older. We do not knowingly collect information from any minor.

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2 Types of Information Collected

cgt77 collects only the information that is necessary to provide services and that helps improve your experience. The information collected can be broadly divided into two categories:

2.1 Information Provided Directly

When you voluntarily provide information, the following types of data may be collected:

• Full name and date of birth (for age verification)
• Email address and active contact details
• Residential address (for the verification process)
• National ID card or passport number (for identity verification, where applicable)
• Financial transaction details — deposit or withdrawal amounts, method used (bKash, Nagad, Rocket, or bank transfer)
• Messages sent via support tickets or chat

2.2 Automatically Collected Information

Information that may be collected automatically while using the services:

• IP address and device type
• Browser type and version
• Operating system information
• Approximate time and location-related information during service use
• Information collected through cookies and similar tracking technologies (details in section 7)
• Gameplay and transaction log data

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3 How Information Is Collected

cgt77 collects information through the following methods:

• Registration process: Information you provide when creating an account.
• Transaction process: Information received through the payment gateway when requesting a deposit or withdrawal.
• Customer service contact: Information provided when contacting support via live chat or email.
• Automated technologies: Information collected technically through cookies, web beacons, and server logs.
• Identity verification services: Information received through partner verification agencies in the Know Your Customer (KYC) process.

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4 Purpose of Using Information

Information collected about you is used only for the following legitimate purposes:

• Account management: To create, verify, manage, and secure your account.
• Financial transactions: To process deposits and withdrawals and to prevent fraud.
• Customer service improvement: To resolve your issues and improve the quality of our services.
• Personalization: To display content and bonus offers according to your preferences.
• Security monitoring: To prevent fraud, money laundering, and other illegal activities.
• Analysis and development: To analyze usage patterns and make technical improvements to the platform.
• Communication: To send security notifications, account updates, and important service information.
• Responsible gambling: To monitor user gaming behavior under the Responsible Gaming policy.

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5 Information Storage & Security

cgt77 adopts industry-standard technical and administrative measures to keep your personal information secure. Our protective measures include:

5.1 Technical Security

• SSL (Secure Socket Layer) encryption — keeps information secure during data transfer.
• Sensitive information (such as passwords) is stored in encrypted form.
• Firewall and intrusion detection systems.
• Regular security audits and vulnerability testing.

5.2 Administrative Security

• Only authorized personnel can access your information, and only as needed for their work.
• All staff are trained and contractually bound to maintain confidentiality.
• Protocols are in place to respond quickly in the event of a data breach.

5.3 Data Retention Period

Information is retained for as long as your account is active and as long as necessary to provide services. Even after an account is closed, certain information may be retained for a further period for legal compliance, fraud prevention, or dispute resolution purposes.

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6 Sharing Information with Third Parties

cgt77 does not sell or commercially rent your personal information. Information may be shared with third parties only in the following limited circumstances:

6.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, bank transfer), identity verification (KYC), and game software providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, NetEnt, Microgaming, Ezugi, etc.) — these partners may access only the limited information necessary to provide their services and are bound by strict confidentiality agreements.

6.2 Legal Obligations

We may be required to disclose information in compliance with court orders, lawful requests from investigative authorities, or applicable law. In such cases, we will disclose only the minimum amount of information legally required.

6.3 Business Restructuring

In the event of a business acquisition, merger, or restructuring, user information may be transferred. However, the standards of this privacy policy will be maintained in such cases and users will be notified in advance.

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7 Cookies & Tracking Technologies

cgt77 uses cookies and similar technologies to help improve your browsing experience and ensure the functionality of the site.

7.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and for security.
• Performance cookies: To understand how much different parts of the site are being used.
• Functional cookies: To remember your preferences (such as language or site settings).

7.2 Cookie Control

You can control or reject cookies through your browser settings. However, disabling essential cookies may cause some core features of the service to not work properly.

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8 Your Rights

As a cgt77 user, you have the following rights over your own personal information:

• Right of Access: You may request to know what information we hold about you.
• Right of Rectification: You may request correction of inaccurate or incomplete information in your account.
• Right to Erasure: In certain circumstances you may request that your information be deleted, though there may be a legal obligation to retain some data.
• Right to Object: You may object to the use of your information for marketing communications.
• Right to Portability: In certain cases you may request to receive your information in a structured format.

To exercise these rights, contact us (see section 11). We will respond to your request within a reasonable time.

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9 Protection of Minors

cgt77's services are strictly for individuals aged 21 or older. We do not knowingly collect or process information from any minor. If we become aware that a minor is using our services, that account will be closed immediately and the associated information will be deleted.

If you believe a minor has registered for our services, please contact us immediately. Detailed information on age verification and parental controls is available on our Responsible Gaming page.

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10 Policy Changes

cgt77 reserves the right to update this privacy policy from time to time. The policy may be updated due to changes in services, legal requirements, or business reasons.

For significant changes, we will notify registered users in advance by email or through a site notification. Continued use of the services after any changes will be considered acceptance of the updated policy. The date of the latest update will always be noted at the top of this page.

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11 Contact

If you have any questions, concerns, or requests regarding your information in relation to this privacy policy, please contact us: